Trained cleaners + manager oversight
Your home is in good hands: professional cleaners and continuous manager oversight ensure a spotless result.
- Briefing before the visit, photos before/after
- Personal cleaner profiles, rating and KPIs
Book cleaning in the way that works for you.
We combine trained cleaners, manager oversight, and a clear guarantee so bookings convert faster.
Your home is in good hands: professional cleaners and continuous manager oversight ensure a spotless result.
We stand by the result. If something’s off, we’ll fix it or refund without hassle.
Comprehensive prep for guests — full service without you being on site.
Choose a format and we lock the price with manager oversight, detergents, and equipment included.
Estimate time and budget instantly — manager confirms the final scope in chat.
A simple seven-step flow — already live in our bot.
Open the Lumero Telegram bot, tap Start, and pick your preferred language.
Standard, deep, or after renovation — the bot explains the differences and helps you decide.
Rooms, property type, and address. Location can be pulled automatically.
Pick a date and time in 30-minute steps. The bot checks cleaner availability.
Share your phone (one tap) and email for booking confirmation.
We send a code to your email. Once confirmed, the order goes to a manager.
A manager assigns a cleaner, sends a checklist, and gathers feedback after the visit.
Apartments, villas, rentals, and post-renovation cleaning — from Mijas to Estepona and Benahavís.
Professional cleaning for private properties with attention to materials and details.
Full service to prep and maintain properties between stays.
We speak English, Spanish, Russian, and Ukrainian, arrive with our own supplies, and can start urgent visits the same day. Tell us the address and preferred window — the bot or manager will confirm the exact time and price.
We adopted the best playbooks and tuned them for premium service in Marbella.
Every cleaner passes screening, onboarding, and regular audits. Profiles, KPIs, and ratings live in our system.
We use European brands (Kärcher, Diversey, Ecolab) and eco lines safe for homes with kids and pets.
Pricing formula is clear: base hours plus extra tasks. We charge after the job and issue invoices for businesses.
The bot shows order status, cleaner contact, cleaning history, and accumulated discounts.
We follow fixed quality standards. If the cleaning doesn’t meet them, we redo it for free or refund you. Our rating is 4.9/5.
Personal discounts and special offers arrive via the bot.
We cover residential and commercial cleaning across Marbella, Estepona, Mijas, and the Costa del Sol — including window cleaning, office cleaning, housekeeping, and post-construction cleanups.
Tell us the address and format (ventanas, oficinas, hogares, post construction, housekeeping) — the bot or manager confirms timing and price with detergents and equipment included.
“We combined the convenience of a Telegram bot with a professional cleaning team. We can start the job the same day and keep the service at top European standards.”— Nadia, COO of Lumero
Answers that cut response time and help clients book without a manager call.
For a standard cleaning it's usually one specialist. Large or urgent jobs bring a team of two or more.
Yes, the bot shows the nearest available slots. If you need it right now, text the manager and we’ll figure it out.
Yes, we track addresses, integrate with CRM, and can invoice on a monthly basis.
Cash, bank transfer to a Spanish account, or card payment. Businesses get paperwork and product certificates.
Yes. We arrive with detergents and tools that suit European finishes. If you prefer a specific brand, let us know.
Tell us within 24 hours. We arrange a free re-clean or refund for the missed items and keep you updated by chat.
Launch the Telegram bot or call us — a manager replies within five minutes and shares the quote.
Marbella, Puerto Banús, Estepona, Mijas, Benalmádena.
Daily 08:00 – 22:00, urgent visits 24/7